Cross train on Front Office functions. Dust, dust mop, sweep, scrub, polish, vacuum, buff, wax, strip and or spot clean all floor surfaces, stairs, baseboards, walls, elevators and entrances. Surfaces to be cleaned may include slate, tile, carpet, and cement. Cleaning process will involve lifting, bending, climbing, and standing for extended periods of time. Pushing and pulling will be involved in cleaning such as vacuuming, floor scrubbing for extended periods of time. Twisting is involved in the process of mopping and sweeping for extended periods. Bend, crouch, reach and work in confined spaces to clean restroom, scrubbing toilets, sinks, walls and floors. Dust, wipe clean, and hand vacuum/wipe furniture, pictures, ledges, window sills, vents, lights and other fixtures, while extending arms above head or below waist or climbing ladder/using lift up to 40 feet in height for extended periods of time. Clean ashtrays and urns, telephone areas, empty trash and pick up trash and debris. Push, pull and lift equipment and supplies, such as carts, furniture, mop buckets. Replenish supplies at the front desk; toilet tissue, towels, soaps, other guest supplies, etc. Assist front desk staff with guests. (See Front Desk Clerk job description) Assist housekeeping in room mattress rotation. All other duties as assigned. Other: Comply with hotel, insurance company and OSHA standards. Comply with hotel procedures and policies. Report all suspicious persons or activities, or hazardous conditions. Maintain all equipment such as vacuums, carts and work areas including storage closets in a neat and clean condition. Report all maintenance items as needed.
Individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job using some other combination of skills and abilities.
- Knowledge of stain removal, cleaning procedures, chemical agents. - Ability to lift, bend, crouch/stoop, climb, walk, stand, reach, twist, push and pull heavy equipment for extended periods of time. Lift furniture, equipment and supplies weighing up to 50 lbs. May need to climb ladders. - Ability to understand, and to follow instructions, and perform job functions in a timely and efficient manner. - Basic ability to read and understand the English Language to understand chemical labels for safety. - Ability to communicate to co-workers. - Ability to learn and apply hazardous chemical training.
- Equivalent education to twelfth grade. - Prior experience at front desk preferred. - Prior job related to customer service preferred. - General math knowledge. - Computer experience preferred. - Other office equipment, calculator experience required. - Neat and clean in appearance and in uniform at all times. - Interpersonal skills. Friendly and outgoing personality. - Good communication skills and speak, write and understand English. - Ability to exercise good judgment, is reliable and honest.
This job description may be changed and updated at any time.